Privacy Policy
Introduction
Graceful Nurture Home Health, LLC (“GNHH,” “we,” “our,” or “us”) is committed to protecting the privacy, confidentiality, and security of all personal information we collect. This Privacy Policy explains how we gather, use, disclose, and safeguard information from clients, families, caregivers, website visitors, and individuals who interact with our services.
Information We Collect
We may collect the following types of information:
A. Personal Information
- Name, address, phone number, email
- Date of birth (if needed for service-related purposes)
- Emergency contact information
- Billing and payment information
B. Care-Related Information (Not medical care, but required for non-medical support services)
- Daily living assistance needs
- Mobility or home environment details
- Preferences related to caregiving
- Scheduling and service requests
C. Website & Technical Information
- IP address
- Browser type
- Pages viewed
- Cookies or similar tracking technologies
How We Use the Information
We use collected information to:
- Provide and personalize non-medical home care services
- Communicate with clients and families
- Schedule caregivers and coordinate services
- Respond to questions or inquiries
- Improve our website and service experience
- Process payments and manage billing
- Ensure safety, compliance, and quality of care
We do not use your information for any purpose not listed above without your consent.
How We Share Information
We may share information only when necessary:
- With caregivers or staff involved in providing requested services
- With service partners for billing or administrative processing
- When required by law, such as to comply with a subpoena, legal process, or government request
- To protect the safety and rights of clients, staff, or the company
We do not sell or rent personal information to any third parties.
Data Protection & Security
GNHH uses industry-standard administrative, physical, and technical safeguards to protect
personal information from:
- Unauthorized access
- Misuse or disclosure
- Loss or alteration
Although no method of transmission is 100% secure, we actively maintain measures to safeguard your data.
Your Privacy Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate information
- Request deletion of your personal data (where legally permitted)
- Opt out of certain communications
To exercise these rights, contact us using the information below.
Third Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those external websites.
Contact Us
If you have questions about this Privacy Policy or how we handle your data, contact:
Graceful Nurture Home Health, LLC (GNHH)
- Email: gracefulnurturehh@gmail.com | info@gracefulnurturehomehealth.com
- Phone: 802-261-2594
- Address: – Maryland Office: 12845 Grand Elm St., Clarksburg, MD 20871
– Virginia Office: 5053 Orchid Bend, Charlottesville, VA 22911
– Pennsylvania Office: 556 Guylyn Dr., Pittsburgh, PA 15235
– Florida Office: 2822 Misty Marble Dr., Zephyrhills, FL 33540
– Vermont Office: C/O Northwest Agent, 145 Pine Haven Shores Rd #1000A, Shelburne, VT 05482
